Annual monitoring survey 2025

We asked for your views on how things are going over the past year — what’s working well, where there’s room for improvement, and how we can continue to make positive changes across our organisation.

You told us that overall, experiences have been positive and that recent improvements have made a noticeable difference. However, there are still areas that need attention. Many of you highlighted the importance of better internal communication, more consistent support for wellbeing and workload balance, and clearer opportunities for professional development. You also asked for greater transparency about how feedback is used and for regular updates on progress made as a result of these surveys.

In response, we’ve committed to a series of actions to build on your feedback:

• Communication: We’ve introduced more frequent all-staff updates and clearer channels for sharing news, progress, and decisions.

• Wellbeing: We’re reviewing workload distribution and expanding access to wellbeing resources, including mental health support and flexible working guidance.

• Development: We’ve increased investment in learning and development, adding new training opportunities and pathways for progression.

• Accountability: We’ll publish regular summaries of actions taken following survey feedback, ensuring transparency and keeping everyone informed.

We want to thank everyone who took part. Your feedback directly shapes our priorities and helps us create a better environment for everyone.